Frequently asked questions about gomo (and answers to them!)

As gomo’s Managing Director, I know gomo like the back of my hand and I spend a lot of my time helping organizations understand everything our tool does. I’m always answering questions on how gomo works alongside different elements of learning infrastructure, how it compares to other authoring tools and pretty much anything else you can think of…

I understand how important it is for teams to be absolutely sure that any tool they’re looking at fits their unique requirements. This is why I’ve pulled together some of the more common questions I’m asked, in order to help out anyone who is new to gomo or thinking of starting our free trial. If there’s anything else you would like to know, don’t hesitate to get in touch – ask away and we’ll be sure to update this post to make it as helpful as possible.

Do me and my team need training to use gomo?

gomo is built with ease of use in mind and most of our customers are self taught through our tutorials and support articles, but training is available for those who would like it.

What standards does gomo support?

gomo content is HTML5, SCORM 1.2 and Experience API (xAPI – Version 1.0) conformant.

Can I translate my gomo courses into different languages?

Yes, gomo supports the XLIFF standard for language translation.

How do I control the look and feel of my courses to ensure they are on-brand?

gomo comes with a range of themes which you can customize to get the look you need. For organizations with very specific brand requirements we also offer a custom theme development service. Themes allow you to re-brand hundreds of courses in an instant.

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Can we embed third party content in a gomo course?

Yes, the gomo iFrame asset acts as a placeholder for online content, allowing you to embed things from elsewhere on the web, including Youtube, Vimeo, Captivate, Google Maps and more.

How many themes come with gomo?

There are 6 as standard and more are being added all the time. All gomo themes can be customized completely.

What video formats does gomo accept?

To ensure that video will work seamlessly across all devices, gomo accepts MP4 only.

What happens if I run out of storage?

gomo storage and logins can be easily added. In fact – we find that most of our customers  tailor packages to their needs by adding additional users and storage.

How much does gomo cost?

Plans start at just $89 a month for gomo authoring and $178 a month for the gomo learning suite. For more info, head to our pricing page here.

How do I create mobile learning with gomo?

All gomo content is mobile friendly automatically. Just layout your content and the gomo player automatically optimizes your learning for every device, including smartphones.

Do you have to design differently for every device and screen size?

No you don’t. The gomo player automatically adjusts the course for the screen size and orientation it’s viewed on, making sure that it fills each screen efficiently.

Can you target devices with specific content?

Yes, gomo’s display conditions functionality allows you to deliver device specific content when still only creating one version of a course. You can optimize images so that when a course is viewed on a smartphone, everything is readable and just as useful as it would be when viewed on a desktop.

Can I deliver courses from the cloud?

Yes, the gomo learning suite offers full hosting and xAPI analytics to save you the headache and cost of finding a distribution platform or LMS.

Anything you’d like to know that’s not on here? Get in touch with us today and we’ll get back to you shortly.

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