In our latest webinar, Dawn Baron, gomo Product Marketing Manager, and Jeff Fissel, gomo Video Product Owner, describe the evolution of learner-generated content (LGC) and how we can leverage LGC to strength our learning programs. We had a number of excellent questions from our attendees that Jeff and Dawn have answered. Below are some of the questions-and-answers from our live webinar, ‘Learner-Generated Content: The Power of the Learner’s Voice’.

Q1: How might one quality check and validate the accuracy of contributed content?

Dawn: Some of our customers use a sandbox. The sandbox is a place where anyone can create and upload content. The L&D team periodically reviews the content in the sandbox and publishes quality contributions.

Q2: Where and when do faculty make videos or respond to videos?

Dawn:  Faculty, like others, can create and upload content at anytime. Once the content is shared with viewers, commenting is instantly available. When comments are made to the video, the faculty member who created the content is alerted via email or text that a comment has been added to his/her video. At this time, the faculty member can respond to the comment or inquiry.

Q3: Teaching is a skill. Not everyone knows how to do it well. How might an L&D team switch from teaching (directly or via content) to helping others have the ability to develop quality content?

Dawn: Remember, learner-generated content is different than formally designed eLearning. It’s intended to be more casual than the content pushed out by SMEs and L&D. You may want to start by creating an exercise that includes a video-based response by your learners. This way, you can begin to see how your employees present themselves via video. You can use some of the videos as examples of quality content, and you can encourage others to continue the conversation with additional contributions. Soon you will have a repository of learner-generated content!

Q4: Do users need to be given elevated permissions in the platform to enable them to upload content?

Jeff:  The gomo video platform is permission-driven, which means that you are in control of all of the settings including who can upload, comment on, and share content.  

Q5: Can you explain more about how captions and translation can be done so quickly?

Jeff: gomo video automatically captions all videos on your platform in English. All new videos are automatically captioned and timestamped when uploaded or recorded, so nothing needs to be done. It’s a feature that needs to be seen to be believed! To view them, the user simply needs to turn on captions in the video player.

Translating closed captions is just as simple. gomo uses Google’s speech-to-text and translation services that are powered by quantum computing and machine learning, and improved every second of every day! This means you choose from over 100 languages and gomo ensures that you are providing your learners with quality translations that traditional “language pack” systems simply can’t provide.

Thank you for your great questions!

Missed the gomo webinar? Don’t worry, you can find the full recording here.

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