This blog looks at how L&D leaders can move to a more curated and informed learning experience by tracking across multi-device learning to identify trends, pain points and more.
For a long time, eLearning was rather two dimensional. Learning content was developed by teams knowing it would be pushed out to just one screen size. We could monitor some high-level stuff like questions answered and time spent in the course, but that was about as far as it went.
Today, however, with an unknown and increasing number of screen sizes to pacify, our eLearning, how we build it and how we track it must be much more advanced. We can’t predict what devices will be used, so we need to plan for all, with a means of understanding how learners interact with and across multi-device learning.
Using multi-device learning to get the big picture
More and more of today’s eLearning is created to be multi-device or at least mobile-ready. And if it’s not, it’s probably down to internal, technological restrictions (if this is you, check out our blog on multi-device learning, it can help you win over the decision makers in your business).
Audiences and workplace ares becoming more flexible, meaning learners are turning to more devices to complete a single course. Multi-device learning tools (like gomo) allow learning to be built, tracked and analyzed from one place, giving you a full picture of the path learners take at any point of their journey through a course.
If you use a multi-device learning tool to track learners, you get the full picture of every device used, not just desktop, which is really just a small aspect of the learning experience today.
Collating multi-device learning data
Some authoring tools are better at making eLearning mobile ready as opposed to multi-device, which will be reflected in the analytics available. With the right authoring tool, it’s easy to see the breakdown across devices and location, showing which learners did better (and which need a helping hand).
It’s all well and good to be collecting data and dipping your toe into the analysis, but the more data you have, the more you understand your workforce, helping you recognize wider trends in performance and inconsistencies.
The data should be fed into V2 of a course, used to make the business case for a blended learning resource or worked into personalized courses, with the overall aim of generally improving the performance of a department, individual or workforce.
Multi-device in the long term
The more we understand what people are getting up to within a course, the more opportunity we have to improve their performance with a bid to align that with strategic goals. As the process continues, and we collect more and more data, it becomes easier to understand why people are performing better or worse, not just simply stating the fact that they are.
Casting the learning analytics net across multi-device learning allows us to move to a much more curated and informed learning experience than having to make assumptions, guess and wonder why things are or aren’t happening. Multi-device learning presents us with so many opportunities, we just need to know how to get the most back from it to succeed.
The changing standard of tracking e-learning, Experience API, allows us to see the formal, informal and multi-device learning experience. We’ve added this into gomo, which allows you to track everything we’ve just talked about above.